At DORI, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website dori.pk or purchase our products. By using our services, you agree to the terms outlined below.

Information We Collect

When you shop or interact with DORI, we may collect the following information:

• Personal Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Processed securely through third-party payment gateways. (We do not store your credit/debit card details.)
• Website Usage Data: IP address, browser type, device information, and browsing activity to help us improve our website and shopping experience.

How We Use Your Information

We use your data for the following purposes:

• To process and deliver your orders.
• To provide customer support and assistance.
• To send you order updates, promotions, and exclusive offers (only if you have subscribed).
• To improve our website, services, and product offerings.
• To comply with legal and regulatory requirements.

Data Protection & Security

We take your privacy seriously and use secure technologies to protect your information. Your personal data is encrypted and stored safely. We never sell, trade, or share your information with unauthorized third parties.

Cookies Policy

Our website uses cookies to:

• Enhance your browsing experience.
• Remember your preferences and shopping cart details.
• Analyze website traffic and performance.

You may disable cookies in your browser settings, but this may affect site functionality.

Third-Party Services

We may use trusted third-party services (e.g., payment processors, shipping partners, analytics tools) to provide better service. These providers have access to your information only to perform their tasks and are obligated not to disclose or misuse it.

Your Rights

As a DORI customer, you have the right to:

• Request access to the personal information we hold about you.
• Request corrections or updates to your data.
• Opt-out of promotional emails at any time by clicking “unsubscribe.”

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

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Contact Us

If you have any questions about our Privacy Policy or how your data is handled, please contact us:

📧 sales@dori.pk
📞 +92 321 0014333
📍 Faisalabad, Pakistan