Welcome to DORI. By using our website dori.pk and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

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1. General

These Terms of Service apply to all visitors, users, and customers of DORI. By accessing or using our site, you agree to be bound by these terms. If you do not agree, please discontinue using our services.

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2. Eligibility

To shop with DORI, you must be at least 18 years old or using the website under the supervision of a parent or guardian.

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3. Product Information

We make every effort to display product details (such as colors, sizes, and descriptions) as accurately as possible. However, variations may occur due to screen settings or manual measurements. DORI is not responsible for slight discrepancies.

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4. Orders & Payments

• All orders are subject to availability and confirmation.
• Prices are listed in PKR unless otherwise stated and may change without prior notice.
• Payment must be made in full before order dispatch. We use secure third-party payment gateways to process transactions.
• DORI reserves the right to cancel or refuse any order at our discretion (e.g., in cases of incorrect pricing, stock unavailability, or suspected fraudulent activity).

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5. Shipping & Delivery

• Delivery times may vary depending on your location.
• DORI is not responsible for delays caused by third-party couriers, customs clearance, or unforeseen circumstances.
• Shipping charges, where applicable, will be displayed at checkout.

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6. Returns, Exchanges & Refunds

Our Exchange & Refund Policy applies to all purchases. Please review it here before placing your order.

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7. Intellectual Property

All content on this website—including text, images, graphics, logos, product designs, and layout—is the property of DORI and protected by copyright laws. Unauthorized reproduction, distribution, or use of our materials is strictly prohibited.

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8. User Conduct

By using our website, you agree not to:

• Misuse the site for unlawful purposes.
• Attempt to hack, disrupt, or interfere with website security.
• Share false, misleading, or harmful information.

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9. Limitation of Liability

DORI shall not be held liable for:

• Any indirect, incidental, or consequential damages arising from use of our website or products.
• Delays, errors, or interruptions beyond our control.
• Product misuse or damages caused by customer negligence.

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10. Third-Party Links

Our website may include links to third-party sites. DORI is not responsible for the content, privacy practices, or services of external websites.

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11. Governing Law

These Terms of Service are governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Faisalabad, Pakistan.

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12. Changes to Terms

We may update or modify these Terms of Service at any time. Updated terms will be posted on this page with a revised effective date.

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13. Contact Us

For questions regarding these Terms of Service, please reach out to us:

📧 support@dori.pk
📞 +92 321 0014333
📍 Faisalabad, Pakistan